Archive for the ‘Support’ Category


Pulp Mill client

June 29, 2011

5/2011-9/2011 – Senior SAP Sales/Logistics Consultant/Lead

For a startup pulp mill, performed an supply chain design assessment, then designed and implemented process and system changes. Scope included order-to-cash process design, twelve printed forms for export logistics, extensive handling unit and inventory management. Integration with Quality Management, Product Planning – Process Industry, Financials and Controlling, Materials Management, and Procurement.


Public Sector / Government client

January 2, 2007

01/07-1/09 – SAP ECC Billing/Accounts Receivable Team Lead

For a public sector/local government organization, designed and implemented SAP Sales and Distribution (SD) and Accounts Receivable (FI-AR) modules to support the billing and A/R processes of 18 City bureaus. Streamlined over 50 billing business processes to 7 core process and system designs. Performed requirements analysis, business process and software design, development, testing, and implementation of an ERP software package. Responsible for design and implementation of functionality for contracts, customer invoicing, cash sales, resource-related billing (RRB), accounts receivable, and collections. Worked extensively with organizational change management and training teams to identify employee roles, organizational impacts, and training curricula. Scope of project included general ledger, purchasing, accounts payable, customer billing, accounts receivable, project accounting, asset management, funds management, fixed assets, cost controlling, grants management, SAP Portals and human capital management.


Automotive Parts Distribution client

March 2, 2006

03/06-1/07 – Senior SAP SD Configuration Consultant

For an aftermarket automotive parts distribution organization, provided senior-level troubleshooting and design revisions to an implemented 4.6C SAP system. Heavy emphasis on direct ship and dropship programs, material determination, and IDoc processing for EDI and external systems. Client’s highly customized system required expert technical object knowledge in addition to SD and MM functional expertise.


Heavy Equipment Manufacturing client

June 2, 2004

6/04-07/04 – Senior LE Configuration Consultant

Performed remote troubleshooting for issues related to serial number status profiles on deliveries and returns; release 4.6C.


Chemical client

October 2, 2002

10/02-12/06 – Senior SAP OTC/SD Configuration Consultant/Lead

For a world leader in chemical manufacturing, performed SD configuration for a global implementation of release 4.6C, modules SD, MM, LE, WM, PP-PI, PM, QM, FI, CO, PA, TR, AM, CRM and BW. Scope included 9 company codes, 10 countries, 6 languages, 5 currencies, and 11 plants. Responsible for the design and configuration of Order-to-Cash functionality including consignment (SOI-Supplier Owned Inventory and SOMI-Supplier Owned and Managed Inventory), toll manufacturing, ATP, rebates, 3rd party purchasing, inter-company and intra-company sales, stock transport orders (STOs). Designed and implemented functionality specific to the Precious Metals industry, such as customer pool accounts and daily pricing per the LME (London Metal Exchange). Supported production system as part of cutover activities and post go-live. Developed and delivered high-level design presentations, training materials, program specifications, master data maps, and authorization requirements.

Additional 6-month rollout to implement release 4.6C for chemical sales offices, plants, and warehouses across Latin and South America. Lead SD consultant for localization configuration to conform to the legal and fiscal requirements of Brazil and Argentina. Scope of countries included Brazil, Argentina, Chile, Colombia, and Mexico. Role also included ATP lead for 63 sites across North and Latin/South America, and cutover site co-lead.

Designed solutions for new software functionality: led migration to new legal invoicing requirements for a Mexican subsidiary, designed and implemented intercompany financial posting functionality, performed troubleshooting of complex pricing design.

Continued development of new business-requested functionality and senior-level production support as needed.


Pharmaceutical client

January 2, 2002

1/02-5/02 – Senior SAP SD Configuration Consultant

Designed and implemented six interfaces to automate sales order entry (volume approx. 5,000 orders per day), customer creation, customer maintenance, and audit reporting. Performed configuration of invoice lists and output.


High-Tech client

December 2, 2000

12/00-7/02 – Senior SAP SD Configuration Consultant/Lead

For an application developer of medical ERP software and consulting services, performed SD configuration for an ASAP implementation of release 4.6B, including the R/3 software industry solution IS-HT. Scope of project included SD, LE, MM, VC, PS, FI, CO, and PA, with four company codes and two countries. Mid-project business reorganization required redesign and merger of the established company codes.  Responsible for configuration of the SD module including: contracts, billing plans, PS resource related and percentage of completion billing/revenue recognition, 3rd party purchasing/billing, KMATs and BOMs for software sales, maintenance contracts and renewals, deliveries, freight billing, and various methods of complex Revenue Recognition. Wrote several userexits and routines/requirements for pricing, output, and copy control. Developed specifications for print programs and custom programs. Developed reports using ABAP/Query. Remained on project to implement several hotpacks, and test newly-developed revenue recognition functionality from OSS.


Chemical client

March 1, 2000

3/00-12/00 – Senior SAP LE Configuration Consultant/Lead

For a global chemical manufacturer, SD/LE specialist on a 2.2G –> 4.6B upgrade project. Responsible for migration of all Shipping functionality, as well as new configuration of availability checking, transfer of requirements, MRP, stock transport processing, batch management, returns, 3rd party purchasing/billing, text, and output. Developed SAPScript layout sets and developed/modified ABAP programs. Scope of project included SD, MM, VC, PP, QM, FI, PA, and TR.

Performed process design and configuration of the SAP Transportation module to interface to OPTUM TMS for freight cost estimating/calculation, load planning, and load execution.


Steel Products Manufacturer

February 1, 1998

2/98-10/99 – Senior SAP SD/Order-to-Cash Configuration Consultant/Lead

For a steel products manufacturer, performed all configuration and testing of Sales and Distribution order entry, shipping, and billing functionality (document types, item categories, material requirements transfer, pricing, availability checking, picking, multi-level packing, shipping, credit, billing, purchasing, returns, Vertex tax interface) in a make-to-order environment utilizing variant configuration, planned/production/purchase orders, and bills of materials. Developed data conversion maps and strategies for sales orders and material masters. Scope of project included SD, VC, PP, MM, FI, CO, and PA.

Customized order acknowledgements, picking, packing, bill of lading, carton/pallet labels, and invoice output documents using SAPScript and ABAP/4. Designed and coded enhancements within user exits. Trained all levels of end users in all plants.


Pharmaceutical client

April 1, 1992
4/92-2/94 – SAP R/2 Programmer/Analyst

Responsible for implementation, enhancement and support projects of an SAP R/2 Order Processing and Billing system for a major pharmaceutical company, utilizing RV, RM-MAT, and tax calculation software (Vertex), credit card processing and EDI technology. Developed interfaces, data conversion programs and reports in ABAP/4 and COBOL. Led development of end user and support documentation. Scope of project included RV and RM. Implemented a new company code as an enhancement to the production system as a result of a post go-live business acquisition.
(employment position with IT consultancy)
%d bloggers like this: