Senior Delivery Manager and Product Owner for 4 software development scrum teams. Managed full-stack engineers focused on Java, Angular, React technologies, as well as two Artificial Intelligence/AI tools (Gurobi and a proprietary AI solution).
Archive for the ‘High-Tech’ Category

Claims Administration client
February 1, 20143/2013-2/2014 – Operations Process Improvement Project Manager
For a legal services administration organization, led three concurrent project teams focused on: Operations/billing process improvement; Time management process and system improvements; Management reporting design and development. Achieved the following project objectives:
• Standardized operations processes and streamlined business rules regarding billable services, resulting in a 30% reduction in the amount of time needed by operations staff to perform reporting.
• Implemented billing interfaces, which removed manual intervention, improved accuracy and ensured completeness of customer invoicing.
• Designed and implemented improvements to time approval processes and system functionality in an intranet Portal, resulting in: elimination of blind mass approvals of hourly time; streamlined time entry and approval processes to align with payroll, billing and financial reporting cycles; audibility and integrity of time, payroll, invoicing, and financial statements.
• Managed design and development efforts of management reports geared toward identifying and quantifying process problems, training needs, integration holes and employee utilization.

Claims Administration client
March 20, 20122/2012-9/2013 – Senior SAP Order to Cash Consultant
For a legal services administration and print/mail organization, performed an SD/FI rollout to two domestic companies. SD Scope includes contract management, release orders, billing, inventory and intercompany processing. Integration with PS, A/P, MM and FI/CO.

High-Tech client
November 2, 200411/04-05/05 – Senior SAP SD Configuration Consultant
For an application developer of medical ERP software and consulting services, performed a conversion of an existing product line to a new legal entity. Scope of conversion included: customers, vendors, sales orders, contracts, materials, sales BOMs, projects/WBS elements/networks, purchasing, iBase, and unbilled and deferred revenue G/L account balances in conjunction with complex Revenue Recognition, using the IS-HT industry solution.

High-Tech client
December 2, 200012/00-7/02 – Senior SAP SD Configuration Consultant/Lead
For an application developer of medical ERP software and consulting services, performed SD configuration for an ASAP implementation of release 4.6B, including the R/3 software industry solution IS-HT. Scope of project included SD, LE, MM, VC, PS, FI, CO, and PA, with four company codes and two countries. Mid-project business reorganization required redesign and merger of the established company codes. Responsible for configuration of the SD module including: contracts, billing plans, PS resource related and percentage of completion billing/revenue recognition, 3rd party purchasing/billing, KMATs and BOMs for software sales, maintenance contracts and renewals, deliveries, freight billing, and various methods of complex Revenue Recognition. Wrote several userexits and routines/requirements for pricing, output, and copy control. Developed specifications for print programs and custom programs. Developed reports using ABAP/Query. Remained on project to implement several hotpacks, and test newly-developed revenue recognition functionality from OSS.

High-Tech client
December 1, 199612/96-3/97 – SAP Coursewear Development Consultant
Developed executive overview ALE course “SAP90 – Distributing Enterprise Systems for R/3”. Enhanced SAP’s Accelerated SAP (ASAP) program with production system landscape design steps.